Can access to a user’s archived email be delegated by another user(s)?

Updated: 06/18/2015
Article #: 5


Yes. Access to a user’s email can be delegated to others and in Mailsafe terms, this is called the ‘Alias’ feature.  It is mostly used in the case of when a user is absent or if somebody leaves your organisation and the leaver’s emails need to be accessed by another employee.  The Alias feature was originally designed for the Director/Secretary type relationship where the Secretary can access the Director’s emails from the archive.







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